Privacy Policy

01Information We Collect

We may collect the following types of information:

02How We Use Your Information

We use the collected information to:

• Create, manage, and verify user accounts
• Process summit and event registrations & ticket check-ins
• Maintain public business directory and matching listings
• Respond directly to user inquiries and support requests
• Send critical platform updates, safety alerts, and notices
• Share chamber newsletter updates, promotions, and opportunities
• Improve website navigation, speed, and responsiveness
• Monitor platform security and protect against fraud
• Comply with applicable legal or regulatory obligations

03Business Directory Information

Information explicitly submitted for public business listings and showcase profiles will be displayed publicly on the Platform, including:

• Business name & description
• Logo & header images
• Website link & social media profiles
• Contact details & business location

Please ensure that any information you submit for public directory displays is accurate and appropriate for public dissemination.

04Cookies and Analytics

The Platform uses cookies and equivalent web storage technologies to improve performance, remember your sign-in status and preferences, and analyze generic visitor activity.

You can choose to disable cookies through your browser settings, although certain features of the Platform (such as member dashboards or persisting checkout states) may not function properly.

05Sharing Your Information

We do not sell your personal information.

We may share information with:

• Trusted third-party service providers assisting with website hosting, maintenance, and analytics
• Secure payment gateway processors (e.g. Stripe)
• Government authorities or regulatory bodies when strictly required by law
• Chamber professional advisors, auditors, or legal representatives as necessary

06Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, alteration, disclosure, or destruction.

However, please note that no method of electronic transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

07Data Retention

We retain personal information only for as long as necessary to provide services, maintain membership records, comply with legal obligations, resolve disputes, and enforce our policies.

When personal data is no longer required, it will be securely deleted, destroyed, or irreversibly anonymized.

08Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates to inaccurate details
• Request the erasure of your personal info from our systems
• Withdraw your consent to processing where applicable

To exercise any of these rights, please contact us using the contact details below.

09Third-Party Websites

Our Platform contains links to external sites (such as sponsor platforms or news articles). We are not responsible for the privacy practices, tracking features, or content of those external websites. Please review their individual privacy policies.

10Children's Privacy

Our Platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we discover we have inadvertently collected such info, we will take immediate steps to delete it.

11Changes to This Policy

We may update this Privacy Policy periodically to reflect shifts in legal requirements, browser standards, or platform functionality. Any modifications will be posted here immediately with an updated Effective Date.